Overview
Are you...? Looking for a registered nurse position that is challenging, will keep your clinical skills sharp, but being doing so from the comfort of home.Compassion-driven, self-motivated, high-performing registered nurse.Your critical thinking and clinical skills are top-notch.Ready for a fast-paced position where you interact with patients through innovative channels, while keeping your clinical abilities sharp.Want to work for an organization poised for unprecedented growth—that offers work-from-home optionsThen we should talk.
Responsibilities
Carenet Healthcare Services is seeking RNs (Registered Nurses) to join our team of talented professionals who provide telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members.At Carenet Health, our nurses play an important role in helping healthcare consumers live their healthiest lives. You may not know our name, but odds are, our nurses or clinical staff have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients—250+ of the nation’s premier health plans, health systems and their partners.About 50,000 times a day, our compassion-focused teams guide people via phone, video, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs.Our nurses and clinical staff support patients across the U.S. and around the world. Our fast-paced positions offer innovative work-at-home capabilities, plus the opportunity to keep your clinical skills sharp and have meaningful interactions with patients in a less physically demanding setting than a traditional clinical environment.We take great pride in our disciplined, evidence-based protocols and individual care approach. Our most effective clinical team members combine clinical expertise, critical thinking and the ability to develop a virtual, meaningful rapport in an empathetic wayBy focusing on one patient at a time, you’ll leverage your clinical expertise, quick thinking and problem-solving skills to make a difference in thousands of lives every year.Is this you? Bring empathy and a passion for evidence-based care to all you do.Multitasking and attention to detail are your superpowers.You have a strong clinical background and believe part of your job as an RN is to advocate for your patients.You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and quick assessment skills.You respect different cultures and know that rule-following is essential to your personal integrity and your employer’s quality compliance. A typical week in the life of this position:Work independently to make clinical decisions on routine patient care matters (at your license level)Provide patient-focused care and guidance on the phone or online, including accurately assessing needs, delivering or directing to the appropriate level of care, identifying potential health problems and influencing people to make better health decisionsCommunicate with our organization’s clients as needed and other team members, verbally and digitallyMonitor your own performance with dashboard metrics and look for ways to improveParticipate in coaching sessions to improve performanceDocument all patient/member interactions via management softwareFor eight consecutive years, Inc. Magazine has named Carenet as one of America’s fastest-growing private companies. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients.What’s important to us?Being an integrity-driven organization that can truly change people’s livesServing others joyfully and individually—we’re driven by the power of personal connectionPioneering next-generation healthcare consumer and clinical engagement experiencesAn entrepreneurial mindsetA work/life balance
Qualifications
We want you to be successful, so these are some of the qualifications required:
If you can meet these position requirements below, please complete the following APPLICATION NEXT STEPS
Complete our online assessments (please set aside at least 30 minutes)
Must complete the assessment within 24-48 hours before the exam link expires. Assessment link will be available as soon as you have successfully complete your application.
- A min of five (3) years as a Registered Nurse with recent direct patient care experience in a high acuity level i.e. ICU, CC, ER, med-surg, telemetry, and or Tele - Health, Telephonic Triage.
- Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program.
- Certificates and Licenses: Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract.Language Ability: Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions to a client’s level. Reasoning Ability and Relationship building: a) Ability to solve problems using solid judgment skills. b) Senior sensitivity skillsCommunications Skills: a) Effectively interacts with Team Members and physicians, in both oral and written communications both in English and Spanish. b) Strong listening skills and ability to articulate empathy. Ability to educate callers and ability to ask open-ended questions and uncover information. Ability to mediate or negotiate compromises without alienating any party. c) Ability to calm anxious callers and defuse angry or hostile callers. Ability to adapt communication style to persons representing diverse personal, professional, cultural, and socio-economic backgrounds. Assertive, self-confident, and resilient. Utilizes active listening skills in order to receive detailed information in an accurate manner. d) Communicates clearly and effectively with patients, clients and other team members, peers and supervision, verbally and in writing. Work Behaviors: Strong critical thinking skills. Ability to work as part of a team. Attention to detail and strong documentation skills. Ability to work independently with a minimum of supervision. Strong desire to provide outstanding customer service.Technical Skills: PC and keyboarding skills required. Proficient computer skills (Microsoft Office, Excel, Outlook, Adobe PDF, Internet Searches) with the ability to use multiple programs simultaneously. Ability to handle multiple line phone systems.
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